The disengagement methods covered in this course are simple to use, and as safe as possible for both “you” and “your client”.  The techniques are easy to use and (in many cases) can be used in a variety of situations.  We focus on simple techniques believing that if a move is complicated most staff will not remember how to use it effectively over time.


Although this training is intended for anyone who may face physical aggression form clients it also recognises that many grabs or holds are from clients who just want your attention, have difficulty communicating or have a health condition that gives rise to aggressive behaviour rather than to hurt you.


Our techniques are safe and ethical and the course is run in a way that reflects the values of your organisation.  Too often we hear of delegates injuring themselves on these courses.  With The NNTC the emphasis is on the techniques, we do not use force on our courses and we do not try to create realistic scenarios which we believe is unethical in a safe learning environment.

The aim of the course is to equip delegates with the skills and the confidence to respond appropriately where their work may expose them to confrontational and physical assaults.
Carry out a Self-risk assessment: evaluating the situation and the environment (PET)
Share verbal and non-verbal skills and techniques for calming the anger of others
Understand the term reasonable force as applied to UK self-defense legislation
Demonstrate an effective defense stance and the use of personal space
Apply safe manoeuvers for disengaging from: Wrist grabs / Arm grabs / Clothing grabs / Hair pulls / Bear hugs / Strangle holds
Apply safe manoeuvers for dealing with: Bites / Punches / Kicks
State what violence at work is and the importance of reporting all incidents to your line manager
Other Information
Duration 3 Hours – 1 Day
Face to Face Training maximum number of delegates 12
Public Courses No
Certification is available through NNTC £2 per head
Accreditation is available through OCN Credit4Learning £20 per head
Bespoke E-Learnoing Packages available
Why not save money by choosing our accredited Breakaway Instructor Training Course. This 1- or 2-day course (dependent upon the number and experience of the delegates) is designed to help delegates train their staff in Breakaway techniques. This course is tailored to suit your organisations values and is accredited through OCN Credit4Learning, and upon completion delegates will receive a national qualification, offering you assurance in the quality of materials and tuition.

All these courses are run in an interactive student-centred style with all assurances given to create a safe learning environment. Wherever possible the delegates attention will be directed towards the organisations health & safety policies, this will ensure anyone attending is fully aware of their roles and responsibilities towards creating a safe working environment free from aggression and violence. Please note all our courses are tailored free of charge to your requirements so may vary slightly from the stated aims and outcomes and are run in-house only.